Help centre
How do I create an ice cream in SimplyRestau?
Prepare the sizes sold, their prices, available flavours and useful guest information. If composition changes by flavour or topping, do not apply the same allergen information to every variant without checking it.
What should you prepare?
- Sizes and prices.
- Current flavours.
- Toppings and supplements.
- Verified allergens for relevant components.
View the SimplyRestau tutorial
Open the historical video tutorial. Interface labels may have changed since it was recorded. Follow the purpose of each step and always review the result in the public guest-facing menu.
What should you check before finishing?
- Each price matches its size.
- Unavailable flavours are not advertised.
- Allergens are not over-generalised.
- The mobile journey remains clear.
What should you do if something goes wrong?
- Refresh the page and check the connection.
- Review any required fields highlighted by the interface.
- Test the customer-facing result rather than only the administration screen.
- Save the exact error message or a non-sensitive screenshot.
- Contact support with the page, action and result.
Frequently asked questions
Does the video match the current interface exactly?
It documents the historical customer journey. The underlying principles and checks remain useful, but some labels or screens may have changed since it was recorded.
What if a flavour runs out during service?
Mark it unavailable straight away rather than leaving it listed. A guest ordering a flavour that is no longer served creates avoidable friction at the counter.
Sources and review
Try SimplyRestau with your own menu
Start with a free menu and check the mobile result before choosing a plan.